Frequently Asked Questions

The best alarm system for your small business or residential home depends on your specific needs and preferences. We offer a range of options, including basic alarm systems with door/window sensors, motion detectors, and a control panel. Our smart alarm systems can be controlled remotely through a mobile app, integrate with video cameras, and offer home automation features. Our expert team will conduct a security assessment to recommend the most suitable system tailored to your property and budget.

The cost of installing an alarm or video camera system can vary based on several factors, such as the size of your property, the number of entry points to secure, the level of security required, and any additional features you may want. We offer free on-site consultations to assess your needs and provide a detailed quote. Rest assured that we strive to offer competitive pricing while maintaining the highest quality of equipment and service.

Our alarm systems are designed to function even during power outages. We provide battery backup solutions that keep the system running in case of electrical failures. Additionally, our monitoring station will be alerted if the power goes out, ensuring continuous protection for your property.

Yes! Our alarm and video camera systems offer remote monitoring capabilities. Access and control your security system from anywhere via the web or mobile app using My Total Connect. This feature allows you to arm or disarm the system, receive real-time alerts, and even view live video feeds from your cameras remotely.

Our monitoring service is highly reliable and operates 24 hours a day, 7 days a week. Once your alarm system is installed, it will be connected to our monitoring station. In the event of an alarm trigger, such as a break-in or fire, the system sends a signal to our monitoring team. They will quickly assess the situation and take appropriate action. This may include contacting you or the designated emergency contacts, and if necessary, dispatching the appropriate authorities. Our monitoring service adds an extra layer of protection and ensures that help is always available when you need it.